Automation - Create Cases

This option enables you to automate the process of case creation.

This section provides you the information on the following topics:

• Creating case creation automation instructions
• Searching creation automation instructions
• Viewing the case creation automation instructions list
• Editing a case creation automation instruction
• Deleting a case creation automation instruction
• Activating a case creation automation instruction
• Suspending a case creation automation instruction
• Viewing Activity Logs