• Edison™ Datalogue™ Connect
  • Administrator's Guide
  • DOC2237421 Revision 6

Suspending a Case Creation Automation Instruction

  1. Click the Configuration menu icon () on the left vertical pane.
  2. Click Case Automation.
    The Case Automation Instruction List page is displayed.
  3. Select a site from the Selected Site drop-down list. The organization name is displayed in bold and its associated sites are displayed below.

    The list of case creation automation instructions is displayed. For each instruction the information displayed is Updated Date, Instruction Name, Created By, Status (displays that status of case creation instruction i.e. Suspended and Activated) and the Actions column provide you with the options to Activate, Suspend, Edit and Delete case creation automation instruction.

    On selecting the site, the Create New Instructions button is enabled.

    Note:

    Only those sites to which you have access are available for selection. If no case creation automation instruction is created for the selected site, then the message is displayed as No Case Automation instructions exist for this site.

  4. For the case creation automation instruction which you want to suspend, click Suspend from the Actions column.

    The Suspend Case pop-up displays showing the following message: "Would you like to suspend the [Instruction Name] instruction?"

  5. Click Suspend.

    The Case Automation page updates with the instruction status updated to Suspended.

    Note:

    If the instruction is suspended the following notification is displayed: "successfully suspended".

    Note: If the instruction fails to suspend then the following notification is displayed: "An error has occurred. Please try again."