Edison™ Datalogue™ Connect
Administrator's Guide
DOC2237421 Revision 6

Deleting a Case Creation Automation Instruction

Click the Configuration menu icon () on the left vertical pane.
Click Case Automation.
The Case Automation Instruction List page is displayed.
Select a site from the Selected Site drop-down list. The organization name is displayed in bold and its associated sites are displayed below.

The list of case creation automation instructions is displayed. For each instruction the information displayed is Updated Date, Instruction Name, Created By, Status (displays that status of case creation instruction i.e. Suspended and Activated) and the Actions column provide you with the options to Activate, Suspend, Edit and Delete case creation automation instruction.

On selecting the site, the Create New Instructions button is enabled.

Note:
Only those sites to which you have access are available for selection. If no case creation automation instruction is created for the selected site, then the message is displayed as No Case Automation instructions exist for this site.
Click delete () from the Actions column for the instruction you want to delete.

The Case Instruction - Delete pop-up displays showing the following message: "Are you sure you want to delete this instruction?"
Click Delete to finish the deletion.

Note: Click Cancel to abort the deletion.

On successful delete, a message is displayed as "Case Instruction is deleted successfully." and the Case Automation page updates with the instruction removed from the view.

Note:
In case of any issues while deleting the instruction, the following error message is displayed: "Services not available, the Instructions could not be deleted, Please try again later".