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Edison™ Datalogue™ Connect
Administrator's Guide
Software version V1 SP1.0.0
About
Edison™ Datalogue™ Connect
Getting Started
Understanding the Application's User Interface
Managing Organization Details (GE Admin Only)
Managing Sites
Managing Departments
Managing Groups
Device Management
Managing Users
Automation - Create Cases
Automation - Route Cases
Setting Notifications and Alerts
Viewer Preferences
Managing Templates
Viewing Case Exchange Dashboard
Appendix
Search
About
Edison™ Datalogue™ Connect
About this guide
Getting Started
Roles and Responsibilities
Creating an Account
Signing in to Your Account
Signing in to Your Account (As an SSO User)
Signing Out
Resetting Your Password
Resetting Your Password (For an SSO User)
Transition from SSO to Non-SSO
Transition using Email
Transition by Logging in with SSO credentials
Transition from Non-SSO to SSO
Viewing Help Files
Account Settings and Profile
Viewing Software Details
Understanding the Application's User Interface
Understanding the Application's Landing Page
Managing Organization Details (GE Admin Only)
View Organization Details
Update Organization Settings
Login Page Design
Managing Sites
Creating a Site
Viewing Site Details
Editing Site Information
Retiring a Site
Managing Departments
Creating a Department
Editing a Department
Retiring a Department
Managing Groups
Creating a Group
Editing a Group
Deleting a Group
Device Management
Adding a Device
Editing a Device
Deleting a Device
Managing Users
Adding Users
Editing User Details
Viewing User Details
Automation - Create Cases
Creating a New Case Creation Automation Instruction
Activating a Case Creation Automation Instruction
Search and View Case Creation Automation Instructions
Editing a Case Creation Automation Instruction
Suspending a Case Creation Automation Instruction
Deleting a Case Creation Automation Instruction
Search and View Activity Logs
Automation - Route Cases
Creating a New Case Routing Automation Instruction
Activating a Case Routing Automation Instruction
Search and View case Routing Automation Instructions
Editing a Route Case Automation Instruction
Suspending a Case Routing Automation Instruction
Deleting a Case Routing Automation Instruction
Viewing Activity Logs
Setting Notifications and Alerts
Viewer Preferences
Viewing Existing Viewer Settings
Creating Local Viewer
Deleting Local Viewer
Managing Templates
Creating a template
Viewing Existing Templates
Editing a Template
Deleting a Template
Viewing Case Exchange Dashboard
Appendix
Error codes