Accessing the Archived Inbox

The Archived inbox displays the archived and expired cases.

The cases are sorted in descending order which means that the latest updated/created case is displayed on top of the case list followed by the old cases.

• Each case in the Archived case inbox displays the subject line, physician name and clinical reason.

  Note:

  If the Subject field was populated with the patient’s name during case creation, the patient’s name is displayed on the Case Inbox.

• The case creation date and time is displayed in ddmmmyyyy and hh:mm formats, respectively.

• If the case has expired, the Expired label is displayed in red font beside the subject/patient name.

• The case is indicated with the high priority icon () if it requires urgent attention.

• The subject name/patient name in the case is displayed in bold if the case is not marked as reviewed.

• If the subject name of the case is too long, it is displayed with an ellipsis icon (). On hovering on the name, you can see the complete subject name.

• Cases that are marked as confidential are indicated with an orange vertical line on the left-hand side of the case.

• When you reach the bottom of the case inbox pane, the pane displays You have reached the bottom of the case list.