- Edison™ Datalogue™ Connect Case Exchange
- User Guide
- DOC2237414 Revision 5
Locking a Case
Note:
If you are a self registered user with no access to site, you will not be able to lock a case. The Lock button is disabled and when you point the cursor to the button, the following tooltip is displayed:
"You do not have the permission to Lock. If you think you should have the permission, contact your Site Admin."
You can a lock a case for maximum 30 minutes.
For example, a case is shared with you along with three more users. If you have to make an important update to this case, you can lock the case so that other users cannot update any information until you make the required update.
Note:
The lock duration may vary from site to site.
To lock a case, follow the steps listed below.