- Edison™ Datalogue™ Connect Case Exchange
- User Guide
- DOC2237414 Revision 5
Adding Details/Attachments to a Case
Note:
If you are a self registered user with no access to site, you will not be able to reply to a case. The Reply button is disabled and when you point the cursor to the button, the following tooltip is displayed:
"You do not have the permission to Reply. If you think you should have the permission, contact your Site Admin."
To add details or attachments to an existing case, follow the steps listed below.